Returns & Exchanges
We want you to be completely satisfied with your purchase. However, due to the nature of custom-made furniture, bespoke orders are non-refundable once production begins, unless the item is faulty or damaged upon arrival.

– Damaged or Faulty Goods: If your item arrives damaged or faulty, please contact us within 48 hours of receiving the product. We will arrange for a replacement or refund, depending on the issue.
– Non-Damaged Returns: For standard products, you may return the item within 14 days of receiving it, provided the item is unused, in its original packaging, and in resalable condition. Customers will be responsible for return shipping costs.